Fernando L Serrano Jr

I'm an Executive IT Leader with over 25 years of experience driving global infrastructure operations, cloud transformation, and enterprise service delivery across some of the world's most respected organizations — including Bank of America, EY/IBM, KPMG, Thomson Reuters, and the Federal Reserve Bank of New York.

My career has been defined by partnering with CIOs and senior stakeholders to align technology with business strategy — leading multi-million-dollar programs, building and mentoring global teams across 13+ countries, and delivering measurable improvements in reliability, performance, and business value.

Currently serving as Service Delivery Manager at TCS, supporting AIG, I'm passionate about operational excellence, Agile transformation, and using emerging technologies to solve real enterprise challenges. Based in the New York City metro area, I'm always open to connecting with fellow technology leaders.